Terms of Service

Last updated: May 23, 2026

1. Introduction

Welcome to Suiteplan. These Terms of Service (the “Terms”) govern your access to and use of the Suiteplan website, services, and applications (collectively, the “Service”). Suiteplan is operated by [OPERATOR_LEGAL_NAME] (“Suiteplan,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under applicable law to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Accounts and credentials

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us at contact@suiteplan.app immediately if you suspect unauthorized access. You may close your account at any time from the Account page.

4. Acceptable use

You agree not to:

  • use the Service for any illegal purpose;
  • attempt to access another user’s account or data;
  • probe, scan, or test the vulnerability of the Service or any related system;
  • reverse engineer, decompile, or disassemble the Service except to the extent that applicable law expressly permits despite this limitation;
  • use the Service in a way that interferes with other users or imposes an unreasonable load on our infrastructure;
  • share your account credentials with others.

5. Subscriptions, auto-renewal, and refunds

Suiteplan offers a free tier and a paid tier. Paid plans are available at $4.99 per month or $39 per year (USD), each with a 7-day free trial for new subscribers. We may change pricing from time to time, in which case we will provide advance notice and the change will take effect at your next renewal.

Auto-renewal. Your paid subscription renews automatically at the end of each billing period (monthly or yearly, as you select) at the then-current rate, and your payment method will be charged automatically, until you cancel. You authorize us, through our payment processor, to charge your payment method for the recurring fee on each renewal.

Cancellation. You can cancel your subscription at any time from the Account page using the “Manage subscription” button. Cancellation takes effect at the end of the current billing period; you retain access until then. After the billing period ends, your account reverts to the free tier.

Refunds. Except where required by applicable law (including, without limitation, statutory rights you may have under European Union consumer law), subscription fees are non-refundable once charged. Cancelling stops future charges but does not refund the current period.

Transactional reminder emails. Paid subscribers receive reminder emails delivered via Resend, our transactional email provider. These include per-event notifications (sent when a benefit unlocks or approaches its expiry) and a weekly Sunday digest summarizing available credits, credits expiring soon, and upcoming planned stays. Each email contains a one-click unsubscribe link. You can also enable or disable each category individually from the Account page. Free users receive in-app reminders only; reminder emails are a paid-tier feature.

6. Service description and disclaimers

Suiteplan helps you track and plan the use of hotel-related benefits issued by your credit cards. The Service displays information that you enter, information drawn from public sources, and forecasts or summaries that we generate from that information.

Hotel availability, room prices, benefit terms, benefit values, and the rules for redemption are controlled by card issuers, banks, and hotels — not by Suiteplan. We do not guarantee that any benefit will be available, will retain its current terms or value, or will be redeemable at any particular property at any particular time. You are responsible for verifying any benefit and any booking with your card issuer and the hotel before relying on it.

7. Intellectual property

The Service — including its design, code, and content other than user data — is owned by [OPERATOR_LEGAL_NAME] and protected by intellectual property laws. You retain ownership of the data you enter into the Service. You grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and process your data solely for the purpose of providing the Service to you.

8. Third-party services

The Service uses these third-party providers:

Your use of these providers’ features is also governed by their own terms and policies.

9. Warranty disclaimer and limitation of liability

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, [OPERATOR_LEGAL_NAME] and its affiliates, officers, agents, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service, even if advised of the possibility of such damages.

In no event will our total liability arising out of or relating to the Service exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim or (b) one hundred U.S. dollars (US $100).

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for breach of these Terms. You may delete your account at any time from the Account page (Delete account section). On termination, your access to the Service ends; sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and the dispute-resolution clause) will survive.

11. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and/or by posting a notice in the Service. The updated Terms take effect on the “Last updated” date shown at the top of this page. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state and federal courts located in California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits any non-waivable rights you may have under the law of your country or state of residence.

13. Contact

Questions about these Terms? Email us at contact@suiteplan.app.